Introduction to Performance

GSA focused on being a results-oriented organization committed to delivering excellence in the business of government during FY 2007, through the use of performance based tools and techniques.

GSA and the Performance Management Process

The Performance Management Process (PMP) is GSA’s decision-making process for developing strategic plans, budget priorities, and performance results. The PMP integrates strategic planning, budget development, monitoring performance management, and targeting financial resources to deliver best value to GSA customers and meet performance goals. By addressing these issues on an enterprise-wide basis, the PMP furthers the vision of One GSA—One Voice.

GSA and the Program Assessment Rating Tool

Within the PMP, GSA has used the President’s Management Agenda (PMA) as a guide to establish business practices that enabled GSA to achieve quantifiable results and a workplace that has been rated one of the best in the Federal government by the Partnership for Public Service.

GSA is committed to ongoing improvement and expects to continue adapting the PMA initiatives to provide best value to its customer agencies and U.S. taxpayers. As part of the PMA, the Office of Management and Budget (OMB) has established the Program Assessment Rating Tool (PART), which is used to objectively evaluate program performance.

GSA’s efforts focused on removing the last remaining program from the Results Not Demonstrated list. Key to this effort was developing acceptable long-term outcome goals and efficiency measures capturing the savings GSA provides to its customers.

Through dedication and effort, GSA is pleased to report that all of its programs have been successfully rated by the PART. The resulting scores of the programs are: four were rated “effective,” eight were rated “moderately effective,” and four were rated “adequate.” Additional information about GSA’s PART scores and results can be found on the OMB Web site, www.expectmore.gov. The following programs will be rated with the PART in FY 2008 (all are rescores): Real Property Disposal, Real Property Leasing, Vehicle Acquisition, and Vehicle Leasing. GSA’s goal is to improve its ratings in the FY 2008 process.

GSA realigned the measures reported in the Performance and Accountability Report (PAR) to support GSA’s new strategic goals. The remainder of this section provides performance highlights, key measures, and results for the key measures from the Services and Staff Offices. The complete list of FY 2007 measures can be found in the Other Accompanying Information section of this report, and the full performance report will be published on the GSA Web site (www.gsa.gov/annualreport) in December 2007.

GSA PART Results

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